Hi Berlinda:
I’m just wondering if the items that were not included in the count sheet have zero quantities on the system at the time the physical inventory journal were generated. Have you investigated why they were excluded?
If that is the case, please ensure that the “Items Not on Inventory” box is checked on the options fast tab when generating the physical inventory journal in the future. This will insert lines for items with zero value calculated quantity in the physical inventory journal.
From my previous experience, I usually create a separate item journal with positive adjustment as entry type for the items counted but not included in the count sheet. I don’t insert them on the existing physical inventory journals.
Hope this helps.